Support

We're here to help. Reach out and we'll get back to you as soon as possible.

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Common Questions

How do I receive money? Share your unique 4-digit PIN with the sender.
How do I withdraw my earnings? Go to Wallet → Withdraw and follow the prompts.
Is my card data safe? Yes — Thanko never stores your card number or CVV.
How does the 1% charity donation work? Enable it in Settings to donate 1% of every payment to your chosen cause automatically.
How do I reset my PIN? Go to Profile → Settings → Change PIN.

Send Us a Message

You can also reach us using the contact form inside the Thanko app, or email info@thanko.io directly.